A typical global CPG will have numerous business, operational and manufacturing processes that may have been in place for many years without much digital enablement.
Recent ERP enabled transformation efforts have provided consistent operational platforms to execute business processes yet they lack any form of analytics or automation functionality to digitise the workforce. Intelligent automation (IA) is one technology enabler that combines automation, artificial intelligence (AI), cloud computing and analytics to build capabilities that execute complex business processes in a streamlined automated manner.
This paper will summarise ways that Intelligent Automation can be integrated into business operations, the differences between RPA and IA and why business leaders are redirecting investment to intelligent automation.
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